Legal

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, protect, and process your personal information when using our platform.

Privacy Policy

Privacy At A Glance

We collect only the information necessary to provide our services.

Your personal data is protected using industry-standard security measures.

Payment information is processed through secure third-party providers.

We never sell personal information to third parties.

You have rights regarding access, correction, and deletion of your data.

Last Updated: 01 January 2026

Introduction

Qaasta Hotels respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, mobile applications, and booking services.

Information We Collect

We may collect: • Full Name • Email Address • Mobile Number • Billing Information • Reservation Details • Passport or Government ID Information (where required) • Device Information • Location Data • Website Usage Analytics

How We Use Your Information

We use collected information to: • Process hotel reservations • Verify guest identities • Send booking confirmations • Provide customer support • Improve platform performance • Prevent fraud and abuse • Comply with legal obligations • Deliver personalized experiences

Payment Information

Payment transactions are securely processed through certified payment gateways. Qaasta Hotels does not store complete credit card details on its servers.

Cookies & Tracking Technologies

We use cookies and similar technologies to: • Maintain user sessions • Remember preferences • Analyze website traffic • Improve user experience • Deliver relevant promotions

Third-Party Services

We may share limited information with: • Hotels and accommodation providers • Payment processors • Analytics providers • Customer support platforms • Legal and regulatory authorities when required Third parties are required to protect your information appropriately.

Data Retention

Personal information is retained only as long as necessary to fulfill booking obligations, legal requirements, and legitimate business purposes.

Data Security

We implement industry-standard security measures including: • SSL Encryption • Secure Payment Processing • Access Controls • Network Monitoring • Data Backups • Vulnerability Assessments

Your Rights

Depending on applicable laws, you may have the right to: • Access your data • Correct inaccurate information • Request deletion • Withdraw consent • Restrict processing • Request data portability • Object to marketing communications

Children's Privacy

Our services are not intended for individuals under 18 years of age without parental or legal guardian supervision.

International Data Transfers

Information may be processed and stored in countries where our partners and service providers operate. Appropriate safeguards are implemented to protect transferred information.

Policy Updates

We may periodically update this Privacy Policy. Material changes will be communicated through our platform or email notifications where required.

Your Privacy Rights

Access Personal Data

Update Information

Delete Account

Withdraw Consent

Request Data Export

Opt-Out Of Marketing

Compliance Standards

GDPR

General Data Protection Regulation

CCPA

California Consumer Privacy Act

PCI DSS

Payment Card Industry Security Standards

ISO 27001

Information Security Management

Support

Frequently Asked Questions

Everything you need to know about bookings, cancellations, payments, refunds, and luxury stay experiences.

Privacy & Data Protection Contact

For privacy-related questions, data requests, or complaints, please contact our Data Protection Team.

Email

privacy@qaasta.com

Phone

+91 98765 43210

Address

Qaasta Technologies Pvt Ltd, Chennai, Tamil Nadu, India